Front of House Manager

Cumbernauld Theatre Trust (CTT) seeks a Front of House Manager to join our vibrant team as we prepare to move into Lanternhouse, our brand-new performing arts venue in Cumbernauld.

FRONT OF HOUSE MANAGER

Cumbernauld Theatre seeks a Front of House Manager to join our vibrant team as we prepare to move into Lanternhouse, a brand-new performing arts venue in Cumbernauld in 2021.    

The principal role of the Front of House Manager is to co-ordinate and deliver a high-quality front-of-house service to customers of Lanternhouse: deploy staff and work in close liaison with Catering, Technical, Marketing and Programming colleagues, customers, potential customers, service providers, maintenance services, North Lanarkshire Council colleagues and management, the Trust Board, elected members, members of the public and external bodies, funders and sponsors, to ensure a seamless service.

To assist in overseeing the management of the venue’s computerised booking system and oversee a team of staff including Customer Service Staff and Front-of-House staff to ensure that the venue theatre and cinema programme and customer requirements are fully met in accordance with legal, health and safety legislation. 

The job requires experience and knowledge of facilities and event management, licensing regulations, health and safety requirements, food safety and hygiene, staff management, financial and administrative procedures including box office and booking systems and customer care practices.  It involves working to deadlines and agreed plans and budgets requiring prioritisation. 

Application Procedure

Please download and read the Front of House Manager recruitment pack and send the completed application form and Equal Opportunities Monitoring Form by email or post, together with a covering letter and your application to: 

Amanda Young
Operations Director
Cumbernauld Theatre Trust
Lanternhouse
South Kildrum Ring Road
Cumbernauld
North Lanarkshire
G67 2UF 

Email: recruitment@cumbernauldtheatre.co.uk 

To download the Front of House Manager recruitment pack, click here.

To download the Front of House Manager Application Form, click here.

To download the Front of House Manager Equal Opportunities Monitoring Form, click here.

Closing Date for Applications: Midnight, Sunday 26th September 2021  

Interviews will take place via Zoom: Week beginning Monday 27th September 2021  

Start Date: As soon as possible thereafter. 

 

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