Customer Service and Cinema Assistant

Customer Service Assistants

The principal role of the Customer Service and Cinema Assistant is to help deliver an effective and efficient, high-quality box office and customer service function for all customers of the venue. To carry out administrative duties relating to the sales of tickets of the live performance and cinema programme for Cumbernauld Theatre Trust, to ensure that customer requirements are fully met. The job also entails administration and upkeep of the cinema schedule and projector.

The Customer Service and Cinema Assistant works as part of a team, under the direction of the Customer Service Manager, and in close liaison with CTT colleagues. The post holder will work together with a team of Customer Service and Cinema Assistants to assist in delivering a box office and customer service function to our customers to meet the needs of the venue and its customers and to ensure that the service is operating efficiently and effectively to support an ongoing programme of arts and community events.

Application Procedure

Please download and read the Customer Service and Cinema Assistant recruitment pack and send the completed application form and Equal Opportunities Monitoring Form by email or post, together with a covering letter and your application to: 

Amanda Young
Operations Director
Cumbernauld Theatre Trust
Lanternhouse
South Kildrum Ring Road
Cumbernauld
North Lanarkshire
G67 2UF 

Email: recruitment@cumbernauldtheatre.co.uk 

To download the Customer Service and Cinema Assistant recruitment pack, click here.

To download the Customer Service Assistant Application and Equal Opportunities Monitoring Form, click here.

Closing Date for Applications: Sunday 13 November 2022

Interviews will take place: Week commencing 14 November 2022

Start Date: Negotiable